1.     Introduction

SPARQ is a RegTech. With SPARQ you can comply with the increasing regulatory challenge.

If you visit our website or in any other way contact SPARQ we process your personal data. That way we can perform our services in the best possible way. Of course we handle your personal data with great care complying with privacy laws and regulations.

Hereafter we explain what personal data are, which personal data we process and for which purposes.

2.     Personal data

Personal data are data relating to an identified or identifiable natural person. For instance, your name, address, birth date and telephone number.

If you contact us, we process personal data like your full name and email address.

3.     Legitimate purposes

We process your personal data with the utmost care. The legitimate purposes we process your personal data for are:

  1. to inform you about the developments of our application by email if you sign up for the newsletter;
  2. to answer any questions you asked by means of the contact form.

4.     Data transfer to third parties

In case of compliancy with legal obligations we may be required to provide personal data to third parties like regulators. We may use third parties, so-called processors, to perform our services. If we use processors, we transfer your personal data to these processors in order to perform our services.

5.     Cookies

We use cookies on our website for making the website function properly and analysing use of the website. With this information we can improve and further develop the website. We don’t use tracking cookies or similar technologies. 

A cookie is a small text file that is stored by your browser on your computer. On each subsequent visit to the website, the browser searches for cookies. If the browser finds cookies, it sends the information stored by the cookie to the website. The website downloads cookies on your computer, tablet or mobile phone which are strictly necessary for the functioning of the website, such as cookies that ensure that you can retrieve information on the website quickly, and cookies that are strictly necessary to provide a service which has explicitly been requested by you, such as a cookie that remembers your cookie settings. To download cookies that are not strictly necessary, such as cookies for gathering statistical information, SPARQ needs your prior consent.

If you have adjusted your cookie settings so that websites are not permitted to place cookies on your computer, the SPARQ website may not be able to download the cookie which remembers whether or not you consented to the placing of cookies. If so, you will be asked to indicate your cookie preferences each time you visit the website. If you do not wish to be asked about your cookie preferences each time you visit the website, you need to adjust your browser’s cookie settings.

6.     Promotional activities

We may process your personal data for promotional activities, like our newsletter.

7.     Data retention

To comply with legal obligations we retain your personal data. We retain your personal data for 7 years after the contract has been terminated.

8.     Your rights

It is possible that you want to adjust your data. Please find below your rights and how you can adjust your data.

a.     Right to access personal data: if you want to know which personal data we process, you can use your right to access your personal data by sending an email to tess.poot@ing.nl.

b.     Right to correct personal data: if your personal data is not correct, you can request us to adjust your personal data by sending an email to tess.poot@ing.nl

c.     Right to refuse commercial offers (opt-out): if you do not want to receive our commercial offers anymore, you can use the opt-out link in the commercial email you received.

9.     Changes

We can change our Privacy Statement. The date of the last adjustment was 03-04-2017. Please check our Privacy Statement regularly for the latest version.

This Privacy and Cookie Statement may be modified from time to time to comply with applicable laws or to reflect our updated business practices, so please check this Privacy Statement periodically for any changes.

10.  Regulatory information

SPARQ is part of ING Bank N.V. (‘ING’). ING has its statutory seat in Amsterdam at Bijlmerplein 888, 1102 MG, The Netherlands, Trade Register number 33031431. ING is regulated and licensed by the De Nederlandsche Bank (‘DNB’) and the European Central Bank (‘ECB’) for payment services. ING is also regulated and licensed by the Autoriteit Financiële Markten (‘AFM’) and regulated by the Autoriteit Consument & Markt (‘ACM’). Information regarding supervision of ING can be obtained from DNB (www.dnb.nl), AFM (www.afm.nl) or ACM (www.acm.nl).